Minimum Order Quantity

We are no min order. Different Details / Text / Color will be count as separate order.

Print Own Design

Kindly upload your design and send to us via email flexiweddingcard@gmail.com or WhatsApp We will review the design and advise you the next step.

Rush Orders

Depending on your estimated due date.
Kindly let us know your desired date to receive the invitation cards and we will check the workloads and also the stock of the selected materials and get back to you on the requested time frame.

E-invitation

We will export a digital version of your invitation card in JPEG format as your e-invitation for WhatsApp and Email purpose

Design Timeline

Upon deposit, first draft will be send within 3 working days.

There is 3 minor changes* allowed during the revisions.

Each subsequent amendment will take 1-3 working days.

We will send you the revised / final revisions for your review and If you need revision

after three (3) rounds of revisions, Each additional round will be charged at RM 20.

 *Wording, Font type & Size, Colours, Minor layout

Proof Read

We recommend having your families and friends help you to proofread for everything, including spelling and grammar as we're not responsible for any misspelling or grammar errors. If you catch any mistakes, let us know and we'll assist to revise accordingly until it is approved for printing.
 

Approved proof is final and any reprints due to errors will be at the cost of the client.

Payment Terms & Method

70% deposit upon confirmation and 30% one week before, we proceed to ship out the parcel /collection.
We accept payment via Online Banking Transfer / TNG

Shipping & Delivery

All orders are shipped out from Kuchai Lama, Kuala Lumpur Malaysia. Shipping duration is approximately :
1-3 working days for West Malaysia 2-5 working days for East Malaysia (Sabah & Sarawak)
(depending on your delivery options)

Delivery dates are an estimate only, not a guarantee. Delivery during peak season and to remote areas may take longer.

Returns & Cancellation

We only accept cancellation on the below conditions :

• No draft sent for review

• You'll be charged of RM80 - RM150 for cancellation fee. If you decide to cancel your order after our designers have created your proof,

• If you are about to postpone your wedding date, let us know as soon as you can and we will happily to secure your slot in our order system without any penalty until you confirm your final details before printing.

Self Collection

Our Self Collection Is Available
Monday - Saturday : 9 am - 6.00 pm

(office closed on Sundays and Public Holidays.)

Location at ：No. 46, Jalan Kuchai Maju 10, Kuchai Entrepreneurs Park,
Off Jalan Kuchai Lama, 58200 Kuala Lumpur.

Printing & Colours

• Please keep in mind that actual colors may vary. Every screen has a different capability to display colors and this may effect the digital preview.

• Printing color also may appear slightly different on different material and lighting. We cannot guarantee the printed product to have the exact color of digital preview.

• We do not offer replacement for prints color that does not match your screen color.